Coffee Club

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Reviews of Coffee Club

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  CHOOKA Added December 13, 2022

  ★ ★ ★ ★ ★
  Absolutely love coffee clubs coffee, smooth and robust. Great customer experience. Had the favorite on the menu. Camembert cheese, bacon, and chicken flat grill. So addictive. Nicest food in a long time. Thank you guys. Enjoyed my time at your establishment. Nothing needs to change. Fantastic team.
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  Crazy chicken Mumma Added December 10, 2022

  ★ ☆ ☆ ☆ ☆
  What's with the rude Indian man named Harry does he ever acknowledge a customer or use ppe. He is so rude and creepy, do you ever get off your phone you barley acknowledge when ordering I'm not going here anymore it's to awkward because of this behaviour it's rude, not how customer service should be
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  Kim Added December 03, 2022

  ★ ☆ ☆ ☆ ☆
  Had the most unfortunate experience of being served by a young girl named Kimberly. I ordered coffee & smashed avo with feta, on gluten free bread. Kimberly asked if I meant haloumi not feta & tried to tell me they were the same thing. When I explained to her they were different cheeses, she began refusing to serve me. I asked to speak with her manager, Harry, who did his best to work out what the issue was. Kimberly said I was rude and swore at me in front of Harry & then left the cafe. Harry was calm, professional & very apologetic. Waiting for my order, I noticed a cleaner standing near by, when I caught her eye she said ‘that’s my daughter’ & then proceeded to yell at me & accuse me of threatening to ‘smash’ her daughter. Kimberly had reappeared by this stage & when I said I threatened no one & ordered smashed avo, the woman turned on her daughter & they began having a screaming match in the middle of the service centre, in front of everyone - in their place of work. The woman pushed her daughter so hard in the back she almost hit a wall. Their screaming continued near the toilets. Harry calmly and professionally made my coffee & food & apologised over & over again. He gets 5 stars.
  I would hope that Kimberly gets some customer service training or is no longer employed. Along with her mother (I have made a formal complaint to the company she works for). As a past business owner & employer, I would be mortified to have representatives of my business behaving the way these two did.
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  Vickie Marino Added November 30, 2022

  ★ ★ ★ ★ ★
  I was very grateful that my order was taken even though the store was closing. I was presented with a tasty, freshly made meal. The staff could not have been more friendly or couteous.
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  Amanda C Added November 23, 2022

  ★ ☆ ☆ ☆ ☆
  Zero stars - The staff member today after waiting 30 mins for our order told me it was my fault it was not ready and when I enquired how could it be my fault as it is the store who not got the order ready and not me, she then again told me it was my fault and to not be aggressive, when in fact she was being extremly aggressive and nasty. I got a refund, but not for the full amount , so therefore they are theives also. So after 40mins our order was finally ready with a bit more attitude from the lady at the counter , and it was incorrect. DO NOT ORDER from here unless you enjoy rudeness, a very long wait and incorrect orders.

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